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Frequently Asked Questions

Visiting Expo 2020

How do I purchase a ticket for Expo 2020 Dubai?


You can now purchase tickets for Expo 2020 Dubai from the Expo 2020 website or Authorised Ticket Resellers. One-day tickets: AED 95 (USD 26) Multi-day tickets: AED 195 (USD 53) Unlimited entry for the entire six months of Expo 2020: AED 495 (USD 135) To book your Expo 2020 Dubai ticket, please visit:  Tickets | Expo 2020 Dubai




Where is Expo 2020 Dubai and how can I get there?


The Expo 2020 Dubai site is in the Dubai South district and can be accessed by Metro, bus, taxi or car. For more information on transportation, please visit: Visiting the Expo 2020 Dubai site.




What are the opening hours of Expo 2020?


The Expo 2020 site will be open daily from 9am and close at midnight (12am) from Saturday to Wednesday. On Thursday and Friday, the site will remain open until 2am. Country pavilions open from 10am daily.




What Covid-19 guidelines are in place on the Expo 2020 site?


All adult visitors to Expo 2020 will be asked to present proof of COVID-19 vaccination or recent (72 hrs) negative PCR test for entry into Expo Park.  It is mandatory to wear face-masks and observe social distancing in the Expo park. All Expo and International Participant staff, volunteers, contractors and service providers must be vaccinated.  All staff working at the New Zealand Pavilion will be vaccinated.





New Zealand Pavilion

Where is the New Zealand Pavilion located?


The New Zealand Pavilion is located in the Sustainability District, between the pavilions of Spain and the Netherlands and about a 5-minute walk from the Sustainability entrance.




Where am I best to park if I am visiting the New Zealand Pavilion?


The Sustainability parking zone (from the E77 Expo Road or D54 Zayed Bin Hamdan al Nayhan) is the closest parking zone to the New Zealand Pavilion.




What are the New Zealand Pavilion’s opening hours?


The New Zealand Pavilion is open to visitors from 10am to 10pm daily.




Do I need to pay to visit the New Zealand Pavilion?


Access to the New Zealand Pavilion is included in your Expo 2020 ticket.




How long does the pavilion experience take?


We expect visitors will spend 10-15 minutes within the New Zealand Pavilion visitor experience. 




Is the New Zealand Pavilion suitable for children?


Yes, our New Zealand Pavilion experience is suitable for all ages.




Is there anywhere to eat and drink at the New Zealand Pavilion?


Yes. The pavilion’s restaurant, Tiaki, showcases New Zealand’s premium-quality food and drink in a relaxed and welcoming environment. Book your table at Tiaki here




What New Zealand events are on at Expo 2020 Dubai?  


We have a huge variety of events happening throughout Expo 2020 Dubai including entertainment and cultural performances, New Zealand’s National Day celebration, food and beverage tastings, panel discussions and presentations from some of our leading experts.  For more details, please see our Entertainment and Cultural Programme FAQ or visit:  New Zealand at Expo | Events




Is the New Zealand Pavilion accessible to wheelchair users?


Yes, the New Zealand Pavilion has been designed to accommodate wheelchairs and mobility scooters and is a single level experience.




Is there wifi available at the New Zealand Pavilion? 


Yes, the Expo 2020 public wifi is available. 




Are there public bathrooms at the New Zealand Pavilion?


The nearest public bathrooms are located in Visitor Centre 3, next to the Spanish Pavilion.





Events And Entertainment And Cultural Programme  

Where is the New Zealand Pavilion located?


The New Zealand Pavilion is located in the Sustainability District, between the pavilions of Spain and the Netherlands and about a 5-minute walk from the Sustainability entrance.




Where am I best to park if I am visiting the New Zealand Pavilion?


The Sustainability parking zone (from the E77 Expo Road or D54 Zayed Bin Hamdan al Nayhan) is the closest parking zone to the New Zealand Pavilion.




What are the New Zealand Pavilion’s opening hours?


The New Zealand Pavilion is open to visitors from 10am to 10pm daily.




Do I need to pay to visit the New Zealand Pavilion?


Access to the New Zealand Pavilion is included in your Expo 2020 ticket.




How long does the pavilion experience take?


We expect visitors will spend 10-15 minutes within the New Zealand Pavilion visitor experience. 




Is the New Zealand Pavilion suitable for children?


Yes, our New Zealand Pavilion experience is suitable for all ages.




Is there anywhere to eat and drink at the New Zealand Pavilion?


Yes. The pavilion’s restaurant, Tiaki, showcases New Zealand’s premium-quality food and drink in a relaxed and welcoming environment. Book your table at Tiaki here




What New Zealand events are on at Expo 2020 Dubai?  


We have a huge variety of events happening throughout Expo 2020 Dubai including entertainment and cultural performances, New Zealand’s National Day celebration, food and beverage tastings, panel discussions and presentations from some of our leading experts.  For more details, please see our Entertainment and Cultural Programme FAQ or visit:  New Zealand at Expo | Events




Is the New Zealand Pavilion accessible to wheelchair users?


Yes, the New Zealand Pavilion has been designed to accommodate wheelchairs and mobility scooters and is a single level experience.




Is there wifi available at the New Zealand Pavilion? 


Yes, the Expo 2020 public wifi is available. 




Are there public bathrooms at the New Zealand Pavilion?


The nearest public bathrooms are located in Visitor Centre 3, next to the Spanish Pavilion.





Tiaki Restaurant

Do I need to make a reservation to dine at Tiaki?


While we highly recommend placing a reservation online in advance, we do our best to accommodate guests on walk-in basis. Book your table at Tiaki here




Can I book Tiaki for a private event?


Yes, we have a range of space in the New Zealand Pavilion that are perfect for hosting private events. Discover our hosting venues and options here




Do you cater for different dietary requirements and allergies?


Yes, Tiaki’s menu includes a diverse range of dishes, and our serving staff will be pleased to guide you on suitable options for your dietary requirements.




Where can I view the menu?


The full menu can be viewed online at: Tiaki Restaurant




Are alcoholic beverages available?


Tiaki is a fully licensed restaurant with courtyard area, serving New Zealand beer, wine and spirits, as well as a selection of non-alcoholic beverages and mocktails.




Who is the Chef at Tiaki?


We are proud to be supporting three young apprentice New Zealand chefs working alongside Chef Reno Abela of Emirates Flight Catering, the operators of the New Zealand Pavilion.




Is Tiaki child-friendly?


We are delighted to be welcoming guests of all ages and can provide highchairs for our younger guests.




What are Tiaki’s opening hours?


The restaurant is open daily from 10am to late.




What does Tiaki mean?


Tiaki means to ‘care, safeguard, protect and preserve’ in te reo Māori, New Zealand’s indigenous language.





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